Advance Check-In
Check in without going to the airport. Find out how to complete advance check-in.


Automated Check-In Guide
If you apply for the automated check-in service, the check-in process will be automatically completed 24 hours before your flight departure. You will receive your boarding pass when online boarding pass is available at the airport.
Automated check-in simplifies the preparations necessary for your trip.
Service Information
Service Hours | From flight ticket payment to 48 hours before departure |
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Eligibility | All customers with purchased tickets |
Please arrive at the departure area at least 20 minutes prior to the departure of domestic flights and at least 1 hour prior to the departure of international flights.
Ineligible Cases
- Passengers flying with other airlines
- Passengers with group bookings
- Passengers with discounted tickets (e.g. seaman discount, etc.)
- Passengers who apply for service requiring airport staff confirmation (e.g. Unaccompanied Minor service, medical bed service, etc.)
- Flights departing from Huangshan, Mudanjiang, Urumqi, Guiyang, Nanning, Da lat, etc.
Cases issuing an exchange voucher
- Passengers accompanying infants on international flights (flights departing from Singapore only)
- Child under 12 years of age (flights bound for the Philippines, Canada, and Vietnam only)
- Passengers who apply for service requiring airport staff confirmation (e.g. traveling with pets, etc.)
- Passengers requiring an entry visa to the destination country
- Passengers using an airport where online check-in is not available due to national policy
Note
- The check-in service is unavailable without accurate passport information.
- Even if you have applied for the automated check-in service, you can complete the check-in process and receive your boarding pass by using the [Check-in] menu.
- Seats are randomly assigned to passengers who have applied for the automated check-in service without selecting seats.
- Seat changes (members only), check-in cancellation and boarding pass reissue can be made before the online check-in deadline.
- Enter your exact email address or mobile phone number (Korean numbers only) to receive your boarding pass.
Steps at the Airport
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1. Arrive at the terminal
- Passenger holding boarding pass
- Without baggage to check: Proceed directly to the departure area with your boarding pass.
- With baggage to check: Get your boarding pass and check your baggage at the self-service bag drop (automated bag drop machine) or the airport counter before proceeding to the departure area.
- Passenger holding exchange voucher
- Get your boarding pass at the bag-drop counter.
- You can check your baggage and exchange your voucher for a boarding pass at the same time.
- Passenger holding boarding pass
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2. Security/Immigration check
- Present your boarding pass to the security agent and pass through the security checkpoint.
- Pass through the immigration screening carrying a valid passport and travel documents.
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3. Boarding
Board the aircraft by presenting your boarding pass to the staff at the boarding gate and on-board to the cabin crew.