Mileage Claim Guide
Anytime, anywhere
Claim your miles on the Korean Air website, mobile app, at Service Center, and branch office.
-
Website/App
-
Korean Air Service Center
-
Korean Air Branch Office
| Application Channel | Application Process and Necessary Documents |
|---|---|
| Website/App | Check your boarding information on your boarding pass or e-ticket itinerary and apply for a real-time mileage accrual at [MY > Mileage > Claim Retro Mileage]
Partner airlines may require a copy of supporting documents in the specific format. |
| Service Center | After consulting staff, submit your boarding pass and e-ticket itinerary via fax or e-mail, if necessary |
| Branch office | Visit a branch or airport office and present your boarding pass and e-ticket itinerary |
Note
- Please make sure that the booking class is eligible for mileage accrual.
- Mileage can be claimed only within 1 year from boarding date. Please be advised that the time frame for online applications may vary for Korean Air codeshare flights and SkyTeam airlines.
- Air France, KLM: From 7 days up to 6 months after boarding
- Garuda Indonesia: From 14 days up to 6 months after boarding
- Other SkyTeam airlines: From 7 days up to 365 days after boarding
For Air France, Garuda Indonesia, KLM flights boarded 6-12 months ago, please request mileage accrual through the Service Center with your boarding pass and e-ticket prepared.
