Mileage Claim Guide

Anytime, anywhere

Claim your miles on the Korean Air website, mobile app, at Service Center, and branch office.

  • Website/App
  • Korean Air Service Center
  • Korean Air Branch Office
Partner Airline Accrual Method Details
Application Channel Application Process and Necessary Documents
Website/App Check your boarding information on your boarding pass or e-ticket itinerary and apply for a real-time mileage accrual at [MY > Mileage > Claim Retro Mileage]

Partner airlines may require a copy of supporting documents in the specific format.

Service Center After consulting staff, submit your boarding pass and e-ticket itinerary via fax or e-mail, if necessary
Branch office Visit a branch or airport office and present your boarding pass and e-ticket itinerary


  • Please make sure that the booking class is eligible for mileage accrual.
  • Mileage can be claimed only within 1 year from boarding date. Please be advised that the time frame for online applications may vary for Korean Air codeshare flights and SkyTeam airlines.
    • Air France, KLM: From 7 days up to 6 months after boarding
    • Garuda Indonesia: From 14 days up to 6 months after boarding
    • Other SkyTeam airlines: From 7 days up to 365 days after boarding

    For Air France, Garuda Indonesia, KLM flights boarded 6-12 months ago, please request mileage accrual through the Service Center with your boarding pass and e-ticket prepared.