- Customer Support
Service Center
You can contact us in Korean, English, Japanese, or Chinese in any region for information on reservation, ticketing, and our services.
You can select the local language of your region.
Click the region of your current location.
Search Complete
Korea
| Telephone Number |
1588-2001, 02-2656-2001
If calling from overseas +82-2-2656-2001 |
|---|---|
| Languages / Hours |
[Domestic]
Korean/English: 07:00–19:00 every day [International] Korean: 07:00–22:00 every day English: 24/7 Japanese: 09:00–19:00 every day (Japan Standard Time) Chinese: 08:00–19:00 every day (China Standard Time) |
Northeast Asia
Japan
| Telephone Number |
0570-05-2001, 06-6648-8201
If calling from overseas +81-6-6648-8201 |
|---|---|
| Languages / Hours |
Korean/English: 24/7
Japanese: 09:00–19:00 every day Chinese: 08:00–19:00 every day (China Standard Time) |
Mainland China
| Telephone Number |
40065-88888
If calling from overseas +86-532-8378-7024 |
|---|---|
| Languages / Hours |
Korean/English: 24/7
Japanese: 09:00–19:00 every day (Japan Standard Time) Chinese: 08:00–19:00 every day |
Hong Kong
| Telephone Number | +852-2366-2001 |
|---|---|
| Languages / Hours |
Korean/English: 24/7
Japanese: 09:00–19:00 every day (Japan Standard Time) Chinese (Mandarin): 08:00–19:00 every day (China Standard Time) Cantonese: 09:00–13:00, 14:00–18:00 weekdays (closed from 13:00 to 14:00 and on weekends/public holidays) |
Taiwan
| Telephone Number | +886-2-2518-2200 |
|---|---|
| Languages / Hours |
Korean/English: 24/7
Japanese: 09:00–19:00 every day (Japan Standard Time) Chinese: 08:30-12:00, 13:00-17:30 weekdays (Taiwan Standard Time, closed from 12:00 to 13:00 and on weekends/public holidays) |
Southeast Asia/Southwest Asia
| Telephone Number |
Cambodia* : +855-87-888-386, +855-23-224-047/8/9 ( Local language only)
India* : +91-124-481-5588 Indonesia* : +62-21-521-2180 Malaysia* : +60-3-2030-0200 Myanmar* : +95-94-0316-0762 (Local language only) Philippines* : (Manila) +63-2-8789-3700, (Cebu) +63-32-494-7673 Singapore: +65-6796-2001 Thailand* : +66-2-620-6900 Vietnam* : (Hanoi) +84-24-3934-7247, (Ho Chi Minh) +84-28-3824-2878 |
|---|---|
| Languages / Hours |
Korean/English: 24/7
Japanese: 09:00–19:00 every day (Japan Standard Time) Chinese: 08:00–19:00 every day (China Standard Time) * Local language service available The availability of a local language may be limited depending on the hours of operation of Regional Offices. |
Americas
| Telephone Number |
The U.S., Canada: 1-800-438-5000 (toll-free)
Service for customers with hearing impairment and speech impairment 1-888-898-5525 (text telephone, toll-free) Brazil: 0800-3176670 (toll-free) Service for customers with hearing impairment and speech impairment 0800-7723645 (text telephone, toll-free) Other American regions: +1-213-484-1900 |
|---|---|
| Languages / Hours |
Korean/English: 24/7
Japanese: 09:00–19:00 every day (Japan Standard Time) Chinese: 08:00–19:00 every day (China Standard Time) |
Europe
| Telephone Number |
Austria* : 0800-943-623 (toll-free)
Belgium* : 0800-58-287 (toll-free) Czech Republic* : 800-701-548 (toll-free) Denmark : 80-400-223 (toll-free) Finland : 0800-526-634 (toll-free) France* : 0805-98-79-21 (toll-free) Germany* : 0800-000-7482 (toll-free) Greece : 00800-4920-00847 (toll-free) Hungary : 06-80-200-196 (toll-free) Ireland : 1-800-832-378 (toll-free) Italy* : 800-598-965 (toll-free) Luxembourg : 800-40168 (toll-free) Netherlands : 0800-382-8280 (toll-free) Norway : 800-620-12 (toll-free) Poland : 800-149-971 (toll-free) Portugal : 800-600-804 (toll-free) Slovakia : 0800-500-826 (toll-free) Spain* : 800-000-219 (toll-free) Sweden : 020-120-3081 (toll-free) Switzerland* : 0800-140325 (toll-free) Turkey : +90-312-900-1627 UK : 0800-0265-883 (toll-free) If you need to call from anywhere in Europe or if the toll-free number is unavailable : +33-1-5345-3177 |
|---|---|
| Languages / Hours |
Korean/English: 24/7
Japanese: 09:00–19:00 every day (Japan Standard Time) Chinese: 08:00–19:00 every day (China Standard Time) * Local language service available French/German/Italian/Spanish/Czech: 08:30–17:30 weekdays (Central European Time) |
Oceania/Guam
| Telephone Number |
Australia : +61-2-9262-6000
Guam: 1-888-396-1588 (toll-free) New Zealand : +64-9-914-2000 |
|---|---|
| Languages / Hours |
Korean/English: 24/7
Japanese: 09:00–19:00 every day (Japan Standard Time) Chinese: 08:00–19:00 every day (China Standard Time) |
Russia/Mongolia/Central Asia
| Telephone Number |
Mongolia* : +976-11-31-1100, +976-11-31-7100 (Local language only)
Russia * : (Moscow) 8-800-500-2510(Free), (Vladivostok) +7-4232-433-444 Uzbekistan* : +998-78-129-2001 (Local language only) |
|---|---|
| Languages / Hours |
Korean/English: 24/7
Japanese: 09:00–19:00 every day (Japan Standard Time) Chinese: 08:00–19:00 every day (China Standard Time) * Local language service available The availability of a local language may be limited depending on the hours of operation of Regional Offices. |
Middle East/Africa
| Telephone Number |
Egypt: +20-2-2576-4100
Israel: 180-940-1216 (toll-free) The United Arab Emirates: 800-017-8627 (toll-free) |
|---|---|
| Languages / Hours |
Korean/English: 24/7
Japanese: 09:00–19:00 every day (Japan Standard Time) Chinese: 08:00–19:00 every day (China Standard Time) |
Note
- Korean Air assumes the cost of the phone calls made to Korean Air using the toll-free phone numbers. However, the regional toll-free numbers are only available in their respective countries, and some calls may be restricted or charged depending on the policy (roaming service, prepaid SIM, etc.) of the telephone service provider and hotel conditions. Therefore, please check in advance before using this service.
- If you connect to a phone number outside your region, you will be charged an international call fee.
